Repair Request: Why Flexibility Matters in Real Estate

In real estate transactions, repair requests can often become a major point of contention between buyers and sellers. Whether you're on the buying or selling side, being flexible can make the difference between a smooth closing and a deal falling through. Understanding when to negotiate, when to stand firm, and when to compromise can ultimately save thousands of dollars and prevent unnecessary delays.

 

Why Flexibility Matters

When a buyer submits a repair request after a home inspection, sellers often feel hesitant to make repairs or provide credits. However, being unwilling to negotiate can result in losing the buyer altogether. In many cases, minor repair requests—such as fixing a GFCI outlet or replacing an outlet cover—aren’t worth letting a deal fall apart. Instead, considering credits or small fixes can keep both parties satisfied and the transaction moving forward.

Sellers who refuse reasonable requests sometimes end up relisting their home and ultimately selling for less. In one real-life example, a seller refused to provide a $1,000 credit for repairs, which led to two buyers backing out. Eventually, the seller had to accept a lower offer—$25,000 less than their initial contract—because they wouldn't negotiate upfront.

The Buyer's Perspective

For buyers, repair requests are an opportunity to ensure they are purchasing a home in good condition. However, it's important to prioritize significant health and safety concerns over minor cosmetic issues. Home inspectors are thorough, and sometimes their reports include small fixes that aren’t deal-breakers. Buyers who demand excessive repairs may risk losing a home they love over minor issues.

A balanced approach is crucial. Buyers should focus on major structural or safety concerns—such as faulty electrical wiring, plumbing leaks, or HVAC issues—rather than nitpicking every small item on an inspection report. In some cases, negotiating a seller credit rather than demanding repairs can provide more flexibility for the buyer to make updates on their own terms.

The Seller's Perspective

Sellers must recognize that no home is perfect—even well-maintained properties will have inspection findings. Being prepared to address reasonable concerns shows good faith and can prevent deals from falling apart. Even small gestures, such as ensuring the home has working smoke detectors and CO2 monitors before an inspection, can make a difference in the negotiation process.

In competitive markets, buyers might be more forgiving, but in balanced or buyer-friendly markets, sellers who refuse to negotiate may struggle to close deals. Sometimes, agents even step in to facilitate small fixes to avoid unnecessary delays. Having a proactive approach and being open to minor adjustments can prevent costly relisting and price reductions.

Final Thoughts

Flexibility in repair negotiations is key to ensuring a smooth real estate transaction. Whether you're a buyer or a seller, understanding when to compromise can make all the difference. Major repairs should be addressed, but minor inconveniences shouldn't derail a deal.

If you're navigating a real estate transaction and have questions about repair requests or negotiations, contact The Hardy Group. 
Also, check out our YouTube video on this topic for more insights!

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